Extraordinary Travel Experiences

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information you provide directly to us, including name, email address, phone number, travel preferences, and payment information when you use our services.

2. How We Use Your Information

We use your information to provide travel planning services, process bookings, communicate with you about your travel arrangements, and improve our services.

3. Information Sharing

We may share your information with travel suppliers (hotels, airlines, tour operators) necessary to fulfill your travel arrangements. We do not sell personal data to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for data requests.

6. Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 555-7891.

Terms of Service

Effective Date: January 1, 2024

1. Services

Pro Travel Experience provides luxury travel planning and concierge services. All bookings are subject to supplier terms and conditions.

2. Payment Terms

Payment is required per our agreed schedule. Cancellation policies vary by supplier and will be communicated during booking.

3. Liability

We act as intermediaries between clients and travel suppliers. Our liability is limited to the amount paid for our planning services.

4. Travel Insurance

We strongly recommend comprehensive travel insurance for all trips. We can provide recommendations but are not responsible for coverage decisions.

5. Force Majeure

We are not liable for delays, cancellations, or changes due to circumstances beyond our control, including weather, political events, or supplier issues.

6. Governing Law

These terms are governed by New York State law. Any disputes will be resolved through arbitration in New York, NY.

DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Policy

Pro Travel Experience respects the intellectual property rights of others and expects users to do the same.

Copyright Infringement Notification

If you believe your copyrighted work has been infringed, please provide our DMCA agent with:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy under penalty of perjury

DMCA Agent Contact

Email: [email protected]
Address: 275 Madison Avenue, Suite 1402, New York, NY 10016

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification with the required legal elements as specified in the DMCA.

GDPR Compliance

Effective Date: January 1, 2024

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request copies of your personal data we hold.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Data Portability

You can request transfer of your data to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing.

Legal Basis for Processing

We process your data based on contract performance, legitimate interests, and your consent for marketing communications.

Data Protection Officer

Contact our DPO at [email protected] for data protection concerns.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.

Cookie Preferences

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled.

Performance Cookies

These cookies help us analyze how visitors use our website to improve performance.

Marketing Cookies

These cookies enable us to provide you with relevant travel offers and personalized content.